Why Become a Member
How to Get Started
How to Earn (FITCOIN) Rewards
Unlock Rewards Club VIP Tiers
Easy Ways to Earn Rewards
Share us on Facebook
Shout us out on Twitter
Like us on Facebook
Follow us on Twitter
Share the Community
Follow us on Instagram
Ways to Redeem Your Rewards
Refer More, Earn More Rewards
Frequently Asked Question (FAQ's)
Who is eligible to earn Fit365® Rewards Points?
The great news is that EVERYONE is eligible to earn rewards! Here is a breakdown that includes how everyone earns (FITCOIN) points based on the type of order you place:
- Retail Customers Earn (2x) FITCOIN per $1 Spent
- VIP Club Subscription Customers Earn (3x) FITCOIN per $1 Spent
- Wholesale Club Partners Customers Earn (1x) FITCOIN per $1 Spent
How do I check my FIt365® Rewards Club Balance?
To view your full rewards balance, including previous rewards history, total (FITCOIN) points balance, available coupons, and your current VIP Tier status, simply Log Into Your Account.
Do my Fit365® Rewards Club Points ever expire?
The answer is yes, your (FITCOIN) points do expire. We have set our rewards program so that all unredeemed points will expire on a rolling basis for customers who have not engaged in point activity for 1 Year (365 days) or more. Point activity can include any of the verified "ways to earn" that are included as part of our Rewards Club Earning and Reward Actions.
How can I earn additional Fit365® Rewards Club Points?
We encourage you to earn as many (FITCOIN) points as fast as you can so that you can earn coupons toward any future order(s). Below is a list of eligible earning actions and associated rewards points that are included for each action:
- Share us on Facebook (5)
- Shout us out on Twitter (5)
- Share the Community (5)
- Like us on Facebook (100)
- Follow us on Twitter (100)
- Follow us on Instagram (100)
- Create Your Rewards Account (250)
- Submit an Honest Review (500)
- Celebrate Your Birthday (500)
What happens to my Fit365® Rewards Club Balance if my order is cancelled or refunded?
Should you request an order cancellation or full order refund, all associated (FITCOIN) points that were awarded when the order was originally placed will be deducted from your current Rewards Club Balance. If that you redeemed a reward for your order as awarded through the program, the appropriate number of rewards points will be deducted from available account balance.
Why did my Fit365® Rewards Club Balance go down from the last time I checked?
While there are multiple reasons that this could occur, there is a good chance that one of your referrals recently canceled a purchase or initiated a refund. Should you have any questions regarding your total (FITCOIN) points balance, please email us with your concerns or questions: email@example.com.
What happens if I did not receive Fit365® Rewards Club Points as promised on my birthday?
First off... HAPPY BIRTHDAY!!! Secondly, please keep in mind that you must enter your birthday into your rewards account with a minimum of 30 days prior to the actual date of your birthday. This allows our system to successfully recognize, process, and award the applicable rewards to your (FITCOIN) points balance. That being said, since points are awarded once per calendar year and given that it is your birthday, please email us and we will manually adjust it so that it reflects this special birthday gift: firstname.lastname@example.org.
Can I deactivate my Fit365® Rewards Club Account?
Absolutely, you are more than welcome to request that we delete your rewards account. Please keep in mind that once this is done, any accrued (FITCOIN) points balance will be forfeited immediately upon the deletion of your account. You are more than welcome to re-enroll at a later time, but your rewards balance will reset back to zero. Please email us if you would like to request that we delete your account: email@example.com.