VIP CLUB

FAQ: What is Fit365® VIP Club? 

When you Create Your Fit365® Account and Become a Fit365® VIP Club Member, you will unlock special discounted pricing, fast and easy monthly auto-shipments, bonus Fit365® (FITCOIN) Rewards, and more! 

FAQ: What Discounts are Included in a Fit365® VIP Club Membership? 

When you become a VIP Club Member, you will get access to an immediate 10% discount on your first (2) monthly membership orders.

After you have successfully subscribed for two consecutive membership cycles (months), you will unlock an additional 5% savings for a total of (15% discount) on your ongoing monthly VIP Club Subscription! 

  • Initial Order Savings (10%) - Membership Month 1 
  • Second Order Savings (10%) - Membership Month 2 
  • Ongoing Order Savings (15%) - Membership Month(s) 3+***

***To unlock your VIP Club Subscription Discount of (15%), you must maintain an "active" subscription status for a total of (3) consecutive subscription cycles. Once you start receiving your (15%) VIP Club Discount, you will lock in this pricing as long as you maintain an active subscription. Please note that an active subscription does include both "paused" and "skipped" subscription statuses as managed within your Fit365® VIP Club Subscription Dashboard.

FAQ: How do I Become a Fit365® VIP Club Member? 

  • Step #1 - Create Your Fit365® Account,
  • Step #2 - Confirm your account using the same account registration email,
  • Step #3 - Shop Fit365® Shakes and choose the "Subscribe & Save" option as you are creating your cart, 
  • Step #4 - Quickly and easily manage your membership details which includes adding or removing active subscription product(s), change of address, replacement of a payment method, and more within your Fit365® VIP Club Subscription Dashboard.

FAQ: Are There Additional Benefits Included with a Fit365® VIP Club Membership? 

Yes, absolutely! In addition to your monthly VIP Club Membership Discount, you will also get access to a special (3X) BONUS Fit365® (FITCOIN) Rewards Points! To learn more about how to earn additional rewards, please visit your Fit365® Rewards Club Account

FAQ: Can I Swap or Change Product(s) as a Fit365® VIP Club Member? 

Yes, absolutely! You can manage which product(s) are included with your VIP Club Subscription quickly and easily by accessing your Fit365® VIP Club Subscription Dashboard. Should you need any additional help adjusting your subscription, you can also reach out to our amazing Customer Happiness Team: orders@fit365.com

FAQ: Can I Place a Pause on my Fit365® VIP Club Membership? 

Yes, absolutely! You can quickly and easily pause your VIP Club Subscription within your Fit365® VIP Club Subscription Dashboard. Please note that when you "pause" an active subscription vs. "cancel" an active subscription, you will maintain your current VIP Club Membership Discount given that you re-activate your membership sometime in the future. Should you need any additional help pausing or even cancelling your active subscription, you can also reach out to our amazing Customer Happiness Team: orders@fit365.com

FAQ: Can I Skip an Upcoming Order on my Fit365® VIP Club Subscription? 

Yes, absolutely! You can quickly and easily skip any upcoming order(s) on your VIP Club Subscription within your Fit365® VIP Club Subscription Dashboard. Please note that by "skipping" any of your upcoming order(s), you will maintain your current VIP Club Membership Discount given that you do not "cancel" your account. Should you need any additional help skipping any upcoming order(s) on your subscription, you can also reach out to our amazing Customer Happiness Team: orders@fit365.com

FAQ: Can I Cancel my Fit365® VIP Club Membership? 

Yes, however we hope not! Should you want to cancel your membership, you can quickly and easily cancel your VIP Club Subscription within your Fit365® VIP Club Subscription Dashboard. Please note that once you cancel your subscription, you will immediately lose access to your current VIP Club Membership Discount and any benefits associated with your account including (2x) BONUS Fit365® Rewards.

So instead of cancelling your membership, we recommend that you "pause" your subscription until you are ready to re-join us as a Fit365® VIP Club Member. Should you need any additional help cancelling (or pausing) your subscription, you can also reach out to our amazing Customer Happiness Team: orders@fit365.com